Top 5 Most Important Leadership Skills

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While managers play an important role in ensuring that day-to-day operations run smoothly, company leaders provide the inspiration for innovation and growth. Business owners who show great leadership can motivate their team to believe in the vision and goals that will help the company succeed.

Great leaders exhibit a long list of admirable traits and skills. Let’s take a look at five very important leadership skills: empathy, interpersonal communication, integrity, leading by example, and dependability.

Top 5 Most Important Leadership Skills

1. Empathy

According to, empathy has risen to the top spot as the most important leadership skill during the pandemic. Showing empathy to your employees is one of the best ways to increase retention and drive innovation. There is no question that the pandemic has raised stress levels. When leaders express empathy for the stress that their employees are under – both inside and outside the workplace – they are showing that they care about them as people, not just as workers.

2. Interpersonal communication

Company leaders play an invaluable role in inspiring employees to help a business succeed but it takes a lot more than sharing company values to do that. Communication is a two-way street. While it’s a leader’s job to communicate company goals and priorities, actively listening to employee concerns and ideas is just as important. Great interpersonal communication helps employees feel like they are part of a team and lets them know that their individual contributions are valued.

3. Integrity

All businesses want to hire workers who have integrity and the best way to do that is by having leaders who exhibit integrity. A person who acts with integrity stands up for and does what’s right, even when no one is watching. A great leader acts with integrity by being truthful, acting in the best interests of the business and its employees, and by embodying a core set of values including respect, responsibility, kindness, and responsibility. When business leaders act with integrity, they help their company make ethical and moral choices that can help maintain or improve the organization’s image and help it succeed in the long term.

4. Leading by example

When leaders lead by example, they are modeling the behavior that they want to see in their employees. Leaders should be role models who are ready to roll up their sleeves and get in there to make sure the job gets done. Showing up and working hard is the best way to lead by example. At all costs, leaders should avoid telling employees to do one thing and then turn around and do something else.

5. Dependability

Great leaders are dependable, not flakey. When your team knows that they can trust you and rely on you to follow through with what you say, trust grows. Dependable leaders foster an environment where things get done and employees know that when a promise is made, it will be kept. A dependable business leader is honest about challenges and doesn’t over promise. They show up when they are needed and take care of their obligations in a timely manner. If they are unable to accomplish something within the promised timeline, a dependable leader communicates with their team.

Partnering with Makai HR

Great leaders need HR support too. When you partner with Makai HR you can get on with the business you are trying to grow while we take care of your employee needs from payroll to taxes, health insurance/benefits and worker’s compensation. You also gain peace of mind that you are compliant with all of Hawaii’s employer laws (if you’ve ever looked you know that the list is very long and changes happen). When choosing a PEO to partner with, there are many things to consider including cost, services, and technology solutions.

With the cost of doing business in Hawaii at record highs, we know how important it is to keep labor costs in line with revenue. Our plans are priced competitively and include value-added services like time-in/time-out systems. Our three tiers of PEO service plans are tailored to the size of your business and specific needs. We offer a 100% paperless solution which means that your employees can manage their needs through a computer, tablet, or phone. We can truly improve your employees’ work benefits while freeing you up to run your business.

What are you waiting for? Companies that partner with a PEO benefit from 7-9% faster growth, 10-14% lower employee turnover; and they are 50% less likely to go out of business. Contact us today to get started!

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