The purpose of performance management is to measure employee performance against goals and expectations and most companies had some sort of system in place before the pandemic began. Many performance management systems were likely paused or altered as business owners and managers sensed that it was unfair to assess their employee’s performance in a traditional way during Covid-19. With so many workers still working remotely and people’s lives so deeply impacted in general, HR managers may be wondering how to handle performance management for the foreseeable future or if they should even be worrying about it right now?
Tips for handling performance management during Covid-19
1. Replace the annual performance review with “live” feedback
The world seems to be moving both slowly and at the speed of light right now. The old idea of waiting for an annual employee review to provide performance feedback may not be very effective or motivating in the current environment. Instead, many managers are taking opportunities to provide feedback to workers “live” when they’re doing a great job, or when they need a little encouragement or guidance to meet expectations. Managers should plan to check in with their employees at a minimum of once a week but to approach it as a conversation or casual feedback, rather than a formal review.
2. Adjust expectations
Many employees are being asked to not only change the way they get their jobs done but also to take on new tasks or roles. For employees who have been working remotely since March, there wasn’t time to train them on their changing duties before they left the office. When you also factor in the stresses that we’re all dealing with right now, it is wise for employers to adjust productivity expectations while employees adjust to the new reality, learn new skills and meet the current needs of their customers or clients.
3. Tie rewards to employee feedback
Employees need more motivation to work hard than ever before. Employers may have success when they provide rewards for employees who are working extra hard, those who stepped up and filled a new need in the organization, or even those who are meeting all expectations despite the challenges they are facing due to the pandemic. According to one survey, 79 percent of employees say that recognition makes them work harder, and 78 percent are more productive after being rewarded. Tie these rewards to your regular check-ins so employees understand the benefits of communication and that you are thankful for their hard work.
Employers who work hard to stay connected with their employees and provide them the motivation they need to be productive, will benefit now and in the long-term.
A PEO provides small businesses with many advantages that they might not otherwise be able to afford. These advantages have become even more important during this international health crisis.
When small business owners’ partner with Makai HR they:
- Gain peace of mind that they are complying with all of Hawaii’s labor laws, which is especially important when decisions are being made about how to handle a health crisis.
- Can provide comprehensive health care plans that allow your employees to go to the doctor for treatment and testing.
We are also here to support your business if you are working remotely:
- Our cloud-based platform means that your employees can manage their HR needs through a computer, tablet or phone, making it easier for them to work from home.
- Our cloud based HRIS platform means that your HR team can manage HR remotely if they are sick or everyone is working remotely.
Pro tip: this is a good time to encourage all employees to update to Direct Deposit to reduce in person bank transactions and continue timely payroll payments. Do not delay. Contact us today to get started!